Goibibo.com — Fraud and scam for hotel booking

kssingh

from Delhi, Delhi

Feb 2, 2015

Address: Gurgaon, Haryana

This company keeps offering lower rates then other travel service websites and when the time comes of giving the confirmation to the booking they will debit the payment and then say payment failed and re-forward to the revised price web page which offers higher pricing.

When spoken with their customer care they say they cannot do not anything, it is a regular problem and should re-try the booking.

Advise not to make any booking thru goibibo.com, they are a scam company and a waste of time, it only involves in taking the payment from you.

Big scammers!!!

Was this information helpful?

No (0)

Yes (2)

customer support has been notified about the posted complaint.

Related Ibibo Group / Goibibo reviews

View all 5139 Ibibo Group / Goibibo Reviews

Comments

Ibibo Group / Goibibo Customer Care

from New Delhi, Delhi

Feb 2, 2015

Verified Support

Dear Mr. Singh,

Greetings from Goibibo!!

We would like to take this opportunity to offer my sincerest apologies for the series of events you have experienced.

In this case we will take your strong feedback and we will surely share with concern person.

We sincerely hope that you will give us another chance to serve you in the near future and restore the confidence in our services.

We appreciate your understanding with regards to this matter.

Kind regards,
Dhananjay Singh
Goibibo.com