Golden Forests India Ltd — filing claim form

My mother has invested in both GFIL and GPL, she has receipts for few investment . And other receipts they have given just provisional receipts.
I am unable to claim using the provisional receipts as they don't have essential data as mentioned in sample.

Also regarding other claim, I am continually getting error as Account/name/ no mismatch.

I tried calling the provided number many times, even dropped texts but no reply.

The agent has misspelled name in each and every receipt .
How can I claim it ?

Regards
Asmita
bardeskar.[protected]@gmail.com