Golden Forests India Ltd — showing invalid account while submit detail for claim

Sir,
I have invest under the Golden Project Limited Scheme having Acc No. GLA21741. but when i submit my detail for claim under "https://corpreg.karvy.com/services/gfil/claimform.aspx" link, it showing Invalid Account.
i have contact the toll free no. [protected], the operator suggest me to contact committee via "gfil.[protected]@karvy.com" or mob no. [protected]. After contact on said mobile no. contact person said me to send the Notarized Receipt copy along with request application and bank detail at their office "Committee GFIL, Main Buliding, Sec 62, chandigarh". According to instruction i hav been sent the attested documents on 15-Nov-2018.
But Till Today my problem not resolved and no body attending the phone after near about hundreds time calling. PLEASE RESOLVE THE ISSUE.

my contact no. [protected]
asm.[protected]@gmail.com