GozoCabs — Frauds! cheats! thugs! harassment! careless driving! causing accidents

Website:www.gozocabs.com/?utm_source=google&utm_medium=cpc&utm_campaign=20200616761&utm_content=154472631079&utm_term=one%20way%20taxi%20booking&gad_source=1&gclid=CjwKCAjww_iwBhApEiwAuG6ccMAJAv7bOby2

Review of the driver called Ravi Kumar ( Real name is Kapil Gautam)
1. waiting charge - He reached my location 2 hours earlier than the decided time and told me very blatantly that he will charge me for waiting ( on a round trip which according to Gozo was not applicable).
2. False charges on mileage - He reset the total mileage to 0000 at the start and at the end of the trip falsely tried to claim for 36kms extra. He used to reset the total mileage to 0000 every day. Fortunately we had noted down total mileage at 92086 before the car started which was 93036 at the end of the trip. Meaning we travelled 950kms only, less than the provided 1000 kms on gozo.
3. Driver allowance - He told us driver allowance is for him to drive the cab. He racked up a bill of 400 on dinner and 120 on breakfast at the hotel without our permission and hotel billed us on that.
4. Night charges after 8pm - He tried to charge us 250 everyday on driving after 8pm claiming it to be night charges.
5. Speeding & racing - Throughout the trip 60% of the time he drove above 100km/hr and also raced cars on trip back from Dasna to Delhi.
6. Hit & Run - Before entering Rudrapur ( in Uttarakhand) he was driving very fast and hit a bike with a man & lady on it and ran. The man had a helmet & got up but the lady fell on her left side hitting her head & face on the road. We didnt see her getting up.
7. Brought a broken car and he tried to charge us 1500 for that. Fortunately we had noticed the damage when we began the trip and knew we didnt break it. Throughout the trip we had pointed it out to him but he ignored us at the time.
8. End of trip - He refused to drop us to our location & illegally with held our bags till we paid him for all the false items mentioned above.
I had to call the police, only then he agreed to drop us and return our bags.
9. Throughout the trip he was extremely intrusive to our private conversations & had unwelcome cheeky response to them.
10. He's a complete cheat & a liar & was appointed without proper vetting by Gozo. This trip really put me off & I wont be travelling by Gozo anymore.
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