GozoCabs — Terrible experience with gozo cabs

I have booked a cab with gozo booking ID : OW[protected]. It was terrible experience.

I and my friend had to travel Chandigarh to Kalka on 16th December 2023 early morning 4:30. We booked a gozo cab on 15th. On 16th December early morning the cab not arrived. We called the driver so many times but he did not pickup our phone.

We were 2 single females travelling. And we waited for 1 hour. The driver did not come. And there was no answer from company side. Gozocabs who have employed such irresponsible and careless persons.

Our trip was already over because of gozo cabs. Later I call to the customer care several times but didn’t get proper answer and started talking bad behaviour. Later we got a mail that we had cancelled the booking even though we had not cancelled booking but the driver did not even come. They didn’t even refund.

So please please please beware gozocabs. They are cheaters fraud people. Do not use it, even it is free. Extremely pathetic gozo cabs.