Grand Tourio Holiday Solutions Pvt Ltd — return of membership fee amount

Website:

www.grandtourio.com

I, sunita malkari along with my husband and daughter took the membership on 21 august 2017. We repeatedly asked whether we can cancel the membership midway and get our money back. They assured us that it is possible. We paid half amount through card and other half through cheque. Due to some reasons we decided to cancel the deal. We realised that enough funds are not there in the bank account. We requested them not to deposit the cheque, even then they deposited it and we had to pay rs.258 as penalty. The next day we met harish negi, the sales executive at thane. He directed us to send an email to [protected]@grand tourio. Even after many reminders we are not getting any response. We are feeling cheated. We are ready to cooperate with anyone to get back our money. Their working is suspicious.