Grand Tourio — refund

Dear sir,
I had purchased membership with "grand tourio" in the month of october, 2017. I had paid the amount of rs. 15, 000/- as membership charges and they asked me to pay rest amount as installments on which i agreed to them.
Later due to some health issues i ask them to cancel my membership and refund my amount, on that the agreed and told us that after approval you will get refund within 7 working days.
Since we didn't got any refund from last 20 days i m contacting them they are refusing to talk with me. The concern person i meet is mr. Sanjay makhwana, they are now giving excuses for not answering the phone call.

Kindly help into this.

- best regards
Shekhar ambre
[protected]