Great Eastern Appliances — voltas a.c 1.5 ton

Address:Burdwan, West Bengal, 713360

We have purchased 2 number of Voltas A.C 1.5 ton vide invoice no AS/SA/1617/04504 dt 31.03.2017. But products found in damage conditions. So we have complained so many times but no action have been taken on their behalf. Damage description: damage in indoor cabinet.
At the time of purchase they assure so many thing but at the time of installation it found that indoor cabinet was already broken. Engineer told me to register complaints and we complained. But no action have been taken from their end.
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Dear sir/madam, I have purchased a Haier 345ltr deep freezer from The Great Eastern Santragachi branch on 4th November.They delivered it after 10days but did not install it even now and nobody came to install it.I repeatedly requested them and called them but they made no reply.

Date: 16/11/2018
Invoice no: SG/1819/SA/09796
Dear Customer(Sankyojha),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Dear Customer(Sankyojha),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

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