[Resolved] Great Eastern Trading — supply of damaged washing machine (make whirlpool, model: stainwash ultra 6.5 grey wm)

Sibabrata Das

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700036

I have purchased one top loaded fully automatic washing machine, model as mentioned above on 07.08.2018 from your branch located at 277/2/1, b. T. Road, sinthi more, kolkata 700 036. After unpacking it was found that the washing machine was damaged.

Before this one refrigerator was also purchased from the same branch and faced the same problem.

It can be presumed that this branch intentionally harassing the customers by pushing their old and damaged items and thereby increase their turnover.

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Aug 5, 2021

Complaint marked as Resolved

Great Eastern Trading customer support has been notified about the posted complaint.

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Comments

Whirlpool India Customer Care

from Delhi, Delhi

Dear Sibabrata,

We regret the inconvenience you have faced. Please share your mobile/complaint no. so that we can look into this concern.

Regards,
Whirlpool Support.