Great Holiday Club — fraud company, please don't invest your hard earned money in this company
6 RAMKRIPA CHAWL, SHIVTEKDI GUMPHA ROAD JOGESHWARI E, BANDIVALI SCHOOL, Mumbai, Maharashtra, India
PPriya Gudekar on Apr 19, 2019
Hello, i am priya gudekar. I have been approached by the great holiday club members, named navin and offered us free membership of great holiday club without amc along with gift vouchers in mahabaleshwar in first week of dec 2018.
However when we want to read the application form they cant afford us the time to read also told us that this is just paper formality and we shall not be charged any money towards amc charges. We had not paid the money at that time and request them to call us on evening, but navin has refused and offered us discount in membership of 5 years in just rs 60000/- instead of rs 1 lakhs.
At that time we dont have full money, so my husband has paid them rs 30k by debit card and balance 30 k on 25th dec 2018. After few days we had received call from goa office and we had confirmed the membership.
By the time, we were returned to mumbai and we search the company name on google. Then we realised that, this company is not good, they cheated the money and there service is not good as compare to his committement. At that time we had not received any membership subscription packet or card.
My husband called them to cancelled the membership send them emails but they dont proper reply. The lady name jen, she told us that, if you have problem, you confirmed us before the confirmation call. And within 2 — 3 days we had received the membership card of rs 30k containing the membership of 12 days in 3 years. (Which is confirmed only on the call)
I had requested them to cancelled the membership. They told us, there are cancellation policy and they cut rs 20000/- and returned us rs 10, 000/- only.
I had requested to jenny (Goa office representive) to please change the days.. We cant pay amc. Instead of amc charges, please adjust the days and offer us the package.. We requested them to please make 9 days plan and adjust the amc charges.. But till the date, they dont have replied us. I had send them the mail containing that, will lodge a complaint against them in consumer forum if they dont replied. But still they dont replied us.
Now, my concern is that if we dont paid full money, how can they send us membership card, also they had not taking my permission before sending membership card of rs 30000/-. But at that time, i had ignored all my concerns and requested them to change the travel days.. But again they cant send us proper reply...
I am tired now to calling them again and again... And now we are not ready to compensate in days and we cant required membership of this company.. We want our full money.. I cant waste my hard earned money on such a fraudulent company who making full to peoples.
I am requesting to consumer forum, please cancelled the licence of this fraud company who making full of peoples and punished them. Also, i am greatly thankful of consumer forum if my money returned from them.
Thanks & regards
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