Grofers — Cheaters on the name of smart Bacharach club

Dear sir / madam,

I am writing to you to raise an issue about: smart bacchat club

The issue that i have experienced was: i have ordered few items from grofers and i paid for it but this cheater ppl already added 249 for smart bacharach club. I didn't added that but this ppl add that default. Rs249. We can buy 4 kgs of rice or 2kg of dal. They made software to loot us. Don't ever buy anything from grofers. Such things are not there in any other e shopping like flipkart or amazon or jiomart. I have spoken to customer care they promise that they will return the money buy still i didn't get any money back. Customer care says that we should remove the club membership i[censored] don't want. But they will add automatically. I have sent you proof also.

It occurred on: 9/10/2021

They should return my money back

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Toral anandkumar

Order number: ord[protected]
Registered email address: [protected]@gmail.com

G1 no 17 velellar street navin sundara nilayamkodambakkam, opp metro school
Chennai
600024