GTPL — not doing their work

Address:

Surat, Gujarat

I am a customer of gtpl since 2 years and since few days I am facing very poor service of gtpl, My Gtpl set top box is off since 10 days and gtpl surat is not taking any action. I have called them continuosly since 4 days they assured me of sending engineer but they did'nt. Now finally on wednesday i have no other option but to switch to tata sky. I am not going to pay bill of gtpl for last 15 days please note. My mobile number is [protected]. I will never refer gtpl to anyone. If these people are concerned about their company they owe a appology or explanation.