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Hathway / Gujarat Telelink [GTPL]

GTPL — Set Top Box blinking red light

My sett op box only blink red light
Not screen show tv screen
I complaint from but no response
Say gtpl customer care says buy new connection
But why?
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    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    34%
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    Resolved
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    View all 602 Hathway / Gujarat Telelink [GTPL] reviews & complaints
    Hathway / Gujarat Telelink [GTPL] Phone
    +91 79 2657 7555
    +91 79 2562 6476
    Hathway / Gujarat Telelink [GTPL] Address
    C-202, 2nd Floor, Sahajanand Shopping Centre, Shahibaug, Ahmedabad, Gujarat, India - 380004
    View all Hathway / Gujarat Telelink [GTPL] contact information