Haier India Deep Freezer — Haier Washing Machine

Address:	Coimbatore, Tamil Nadu
Website:	Haier washing machine

I have made a call during November 2016 to Haier Authorised service centre, Max Vision, Sivanandha colony, Coimbatore 641 012. Phone:[protected] / 2496338 and the call was attended by Mr. Anandaraj, and informed him regarding my Haier washing machine repair and he agreed to visit to my house on 5th December 2016. After checking the Washing Machine he informed me a spare to be changed @ a cost of Rs.3500/= and that it will take time 15 to 20 days to procure the required spare.

I have handed over a cheque on Karur Vysya Bank for Rs.2000/- on that day to him, as an advance and it has been en-cashed on 6.12.2016 itself. I notified to the representative that I am staying outside coimbatore and for the repair of the washing machine only I have to come to Coimbatore after reserving railway tickets to and fro.

After 20 days I have en-quired about the spare and he confirmed that he has obtained the same and informed me to come to coimbatore on 9th of Jan. 2017. After reserving my railway tickets to & fro I once again informed to Mr. Anandaraj and confirmed the date and time (9th Jan. 2017, between 1 pm to 6 pm.) of repair of washing machine and my travel.

After boarding the train also I have reminded Mr. Anandaraj regarding my visit for this purpose only and he also confirmed that he will come in time and attend the repair and set right the washing machine in time.

In spite of my several request and information and confirmation of date and time and payment of advance, I regret very much to inform you that Mr.Anandaraj has failed to come to repair on that date in time. I made sever phone calls to him and waited tile 6.30 pm on 9th Jan. 2017 but all in vain.

I feel very sorry to say that from a reputed company like yours have made me suffer a lot in mentally physically and financially.

Any how, I once again inform you that I am staying outside Coimbatore, Tamilnadu. I have to come to Coimbatore only for the purpose of repair of Haier Washing machine. I may be glad if you could arrange a RESPONSIBLE Mechanic to set right the Haier Washing Machine in time, and informed me, so that I can reserve my Train tickets and confirm my date and time.

Expecting your early response

G. Hariharanpair