Haier India Deep Freezer — HRF-619KG Refrigerator, Bought on 19 Mar 2020 not working properly and damaging ice utensils

arvind@kaushik

Address:

Fatehpur-Pundri

We bought this refrigerator on 19th march 2020 from arvind electrical and electronics. The salesperson was mr mohit, who assured us about the feature of perfect and smooth cooling all the time. We clearly informed him that we need such a refrigerator which can provide us with ice more and at regular intervals. Our main is purpose is ice.
But with immediate use, we came to understand that this refrigerator is not good for providing ice properly and even it starts damaging utensils which are bing kept for ice. Can not count how many utensils distroyed with this piece.
We registered a complaint vide complaint id sr hr[protected] but they did not help us to replace this refrigerator and they said cooling is ok. They do not have even concerned to satisfy the customer.
We have bought such a costly product only to meet our needs, when this product is not meeting that needs and giving trouble as well then what should be the objection to the company to replace the fridge.
Please help us to resolve the issue.

+2 photos

Was this information helpful?

No (0)

Yes (0)

Haier Appliances India customer support has been notified about the posted complaint.

Jun 26, 2020

Updated by arvind@kaushik Product was bought from Arvind Electrical and Electronics Ambala City, whose salesperson Mr Mohit gave false statements to sell their product. We cleared and explained our usage and applications to him but do not what they are working for.