Haier India Deep Freezer — refrigerator 276l heb-27tds

Address:

bangalore, 560066

Order#[protected] bought from amazon.
Delivery was done on 20th jan 2019 and the faults started 20th feb (Within 20days). Door is making cracking sound, entire refrigerator is frozen with ice on top of vegetables spoiling everything. Plus there is some kind of sound like flowing water once the door is opened. (Which is weird)
A complaint was raised against the product and after several follow ups haier sent a technician (That too a third party) who was asking for a visiting charge of 350rs who doesn't know a thing and wasn't able to identify the problem of the same. Obviously i didn't pay him.

I need the refrigerator exchanged or returned. This is sheer cheating by fooling a customer with a 24000rs product with a faulty product