[Resolved] HappyEasyGo — Kindly initiate my refund amount - hotel booking

Anshul45

Dec 11, 2022

Website:

happyeasygo.com

On 10dec 2022 at 2:32 I booked a room in hotel golden tulip via happyeasy go web with complete payment and received the confirmation mail as well from Happyeasygo, During my checkin date hotel staff denied me to checkin and said we don’t have any booking for your name as well as confirmation number not approved by our end.
Please help to solve my issue and initiate a amount asap.
Anshul Bharti
HEG ID
[protected]
Confirmation number
[protected]
And I didn’t received any booking cancellation mail but during talk with clear trip it’s was cancelled so kindly help

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Dec 12, 2022

Complaint marked as Resolved

Got message from Happyeasygo about refund amount will be credit in 5-7 days but got today itself . I have done email continuously on same email associated with booking confirmation.

HappyEasyGo customer support has been notified about the posted complaint.

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Comments

Anshul45

Dec 12, 2022

Amount has been refunded but suggest to use good named websites or before use do some research.
Learned from this incident but thanks for for help.

Anshu G's reply, Dec 14, 2022

Hi Anshul,

I had also booked my flight using this app and flight got cancelled through the airline. I'm waiting for my refund from last 3 months. Can you suggest what should I do to get my money back?
Regards, Anshu.