Hathway — About the refund

Address:

hyderabad

Hi, all I requested for Hathway broadband connection in the month of March but due to covid situation they were unable to give the connection but the dealer said before that there is no issue you will be getting connection by the EOD and they didn't give me a response I kept on calling him every day till one week there was no use.they didn't even install cable connection and modem all they did was took the money and flew away. after few days when I called customer service, they said it might take 15 days to get your refund but they refunded me only half of the amount, and it's been 6 months still I didn't get the rest of the money can anyone please help me with this problem?