[Resolved] Hathway — A/c no[protected] you will not get the speeds they give you. Do not go for Hathway | |||||
I took hathway broadband service look at the add which says 50 MBPS speed I mean 50 MBPS really !! The nightmare starts the moment I took the connection. One thing you need to make up your mind that you will not get the speed which they say and you have to get fed up giving complaints. The speed provided to us actually are anywhere between 2 MBPs to 15 MBPS. Another nightmare with this company is the data limit of 50GB which you can browse or surf. I thought 50GB will be more than sufficient for the whole month, but with in two weeks they downgrade my speed limit to 2mbps saying I have crossed my data limit. We only browse during the evening hours as everybody is at home during that time, so how is that possible to cross 50 GB for a 3 hours browsing on daily basis ? with a speed of 2 MBPS to 15 MBPS. Every month there is a complaints about the speed on my account. I have included the account number along with this complaint. Concerned people can check the list through my account. This totally feels like a fraud and does not provide the trust factor to go for the connection. Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved Hathway customer support has been notified about the posted complaint. | |||||
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we apologize for the inconvenience. An executive will get in touch with you ASAP.
Regards,
Hathway Broadband