Hathway — Activation pending acc. No. [protected]

Address:

Nagendra nagar, Habsiguda Hyderabad Telangana

Dear Sir/Madam,
Please check attached screenshot of our y'day's call - we have waited more than 10 min as they put our call on hold and simply disconnected.
Still we are waiting for Hathway's update on our WiFi activation and haven't heard back from the technical support team since 1st sep 2022. Everyday we are calling 4 - 5 times but they are holding our call 8-10 mins then the call will get disconnected. Same happening since 1st September 2022
Please help me out to resolve this issue.

Thank you in advance