Submit a Complaint
Broadband
Hathway

[Resolved]  Hathway — Asking for payment within 30 days

Address:Bangalore, Karnataka

Account no. 642750 I paid an amount of 1200 for a month's internet of 15 mbps unlimited plan with 40 gb data cap. I paid it on August 17 and now I get a message on sept 1 saying I have to pay 402 Rs. Why the extra payment? Hope someone clears up this misunderstanding or I will have to switch companies.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Complaint comments 
1 Comment

Related Hathway reviews

[Resolved]Hathway Broadband Internet - Disconnected my six month plan in three months[Resolved]Hathway Broadband Internet - Poor service!4[Resolved]Hathway (Hyderabad) - Poor BROADBAND download speeds.23[Resolved]Hathway Cable Internet - Chennai - Non-Refund of Modem Deposit[Resolved]Hathway Cable - wrongly selling the set top boxes2
View all 6929 Hathway Reviews

Comments

Dear Mr. Santhosh,

We apologize for any inconvenience and thank you for sharing the details. Someone will get back to you at the earliest and provide required assistance.

Regards,
Hathway Broadband
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hathway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    6929
    Pending
    0
    Resolved
    2007
    View all 6929 Hathway reviews & complaints
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information