Hathway — Auto conversion of my account and poorest service

Address:	560075
Website:	www.hathway.com

My account was automatically converted to postpaid from prepaid without my confirmation or intimating me.

As per the amount confirmation with the Hathway executive I made entire payment for one month prepaid 25 GB FUP plan. After few days, I got a call and got to know that my plan has been changed to postpaid.

I requested for change to prepaid back. Despite of solving this, they sent me a bill well before I had exhausted my 1 month for which I had already paid. Every Hathway executive will give different different information and then all blame goes to customer.

I request hathway to revert back the bill sent to me and convert my plan back to prepaid. I have already sent them a mail for this and if they won't do this, terminate my connection. I no longer want it. With such a poor service. I have been following with them for quite some time now. No resolution, despite they are still asking for money to convert the plan.