Hathway — bad service and response

Address:

Bangalore, Karnataka

Account no. : 1346924 Name: HARISHA City: Bangalore I kindly regret to tell that I am facing a lot of issues everyday with hathway broadband service. From the day of taking up connection there is issues. I have spent a lot for calling the concerned people than paying for connection. One complaint they take more than 48hrs to correct it. It's like a mental torture for me everyday giving me tension. i am a senior journalist and internet plays a important role in my everyday work. For all the issues faced by me there is not alternate from hathway broadband side. I have lost all my patience. Is there no value for a customer? The response from hath way broadband staff is very ignorance they blame each other's. if I call concerned people they tell me to call the other person. I was choosing some other service provider but after seeing some reviews over the internet I changed my mind but I am repenting now. Because of hathway bad service I lost money, time, communication and professional link. Currently, internet is not working. since I had paid for the full three months. The first month is coming to an end, so I have finally decided to cancel my connection and want my refund for the remains two months. immediately. If they oppose my refund, Can I further take this to the consumer forum? Complaint details Date. Complaint I D [protected]. 13011109 [protected]. 13033337 [protected]. 13043778 [protected]. 13047939 [protected]. 13180306 [protected]. 13229923