[Resolved]  Hathway Broad — internet not working

Address:

Bangalore, Karnataka, 560008

Complaint number :- w363233
Client id :- [protected]

Its been 1 day i complained to their support number and on email (Including their zonal officers) about my internet connection not working, till time no resolution.

After so many calls and escalation i got to talk to their escalation team and they assured me that someone from technical team will contact me.

Technical team did contact me but to do just time pass and they assured me that some technical member will visit to my place, but no one turned up, instead i got the call and that person again doing time pass, asking me to restart the modem and check the status and finally hanged up.

I restarted modem some 20 times in past 10 hours on their request but no resolution.