Hathway — Broadband 6 month subscription

Address:560032
Website:www.hathway.com

Hathway broadband customer id is 569582 and i have paid 6 month subscription for Rs. 2978 (Transaction id: [protected]). But monthly 20 days i couldn't connection to server. It will connection only in the afternoon 2 to 3 hrs and night upto 11 Pm only.

After 6 month, i dont want to continue with Hathway and moved to another provider.

Now the problem is, they are asking model to return and they will give back my security deposit money Rs. 500 after 15 to 25 days. But i told, give the money and take modem. But they are not ready to do that and saying you will get legal notice.
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Have you return the modem and if not have they taken any legal action...I just got legal notice mail

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    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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