Address: | Bangalore, Karnataka, 560034 | Website: | www.hathway.com |
We got hatway broadband connection on[protected], the plan was supposed to be 50mbps 30 GB download limit. We never saw the promised service. Within 15 days we had logged a complaint, and corresponding to that till date we have registered 3 complaints, following are the complaint numbers:
13943824
14056206
14102080
We finally got fed up as even after so many complaints the service was not provided as per the plan. The service keep breaking off in between and when we got the service it was not consistent. Finally we registered for cancellation without using the service for more than few days. Our cancel was registered at around mid September.Following is the cancellation number:
14102115
We have been repetitively following up, went to an extent to social media, on twitter they promised us that someone will contact us ASAP . Till date we have never heard of them neither we have seen the advance given to them of Rs. 3080/- (Receipt No. 160489)
Following are our details:
Connection in the name of: Jayesh Syal
Contact Details: [protected]
A/C no.: 1414329
We have been rigorously following up but have not received a proper response, the customer care isn't even giving us the local address to confront them for our issues. Was this information helpful? |
we apologize for the inconvenience. An executive will get in touch with you ASAP.
Regards,
Hathway Broadband