Hathway — Broadband connection issue | |
I have subscribed for Hathway broadband connection with Hathway and I have subscribed 3 months plan and paid Rs 1770/- within 2 hrs of making payment I got a call from technical person that Hathway doesn't provide service in my area please seek refund. I have contacted the representative regarding the refund, the representative isn't answering my calls and isn't replying to my messages and I have a written an email to helpdesk Hathway didn't get any response from there too. However I have been given an account number and payment made is reflecting in my account. Worst customer service from Hathway. When I enquired for new connection I have received around 12 calls from representative and when I am seeking refund due to service not available by Hathway then nobody is answering my calls not even customer helpline number. Was this information helpful? | |
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2007
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