[Resolved]  Hathway Broadband Internet — Horrible service

Address:

Thane, Maharashtra

Hello, More than just a complain, the reason I am even writing this is in hope that people every where will stop using their connection. Especially since they have launched 10mbps, i have a 2mbps which never works i can only imagine the complete waste of money the 10mbps would be. I have complained several times about their connection (this with them knowing that I work from home) but they really dont care at all and to add insult to injury they actually treat you like as if they are doing a favor by providing internet, forgetting the fact that i have actually paid for 3 months in advance. I would like my total paid 2575/- for the month of apr/may/jun be refunded for the lack of device provided. For the utter disrespect of the 4 hours SLA which never resolves in that time and always takes a minimum of 48 hours. If any one of you is thinking of buying a new connection with hathway trust me think a hundred times before you do it for its as good a pouring your money down the drain.