[Resolved] Hathway — Broadband internet speed issue. | |
Dear Sir, This is an issue for Hathway Internet A/c. We have been using hathway broadband for more than 2 years and never faced any issue. For the past 7-8 months we have been facing serious speed issues. The plan was of 50mbps with 220gb data but the speed we are getting is 2mbps. We got a call for renewal where the lady mentioned that a new plan with 50mbps and 1000gb data is available and should solve our problem.We opted for the new plan but the speed is 12mbps after change of plan also and no progress. There is nobody to attend the complaint. Cant get thru any helpline numbers and stuck badly. In the current pandemic internet is very essential as most o[censored]s are working from home and can't afford to have such serious internet issues. Kindly help provide 50mbps speed for the plan which we have opted. Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved Hathway customer support has been notified about the posted complaint. Verified Support May 25, 2021 Hathway Customer Care's response Hi, Appreciate you reaching out to us, we understand how inconvenient this could be. Please share your Contact number and City, an executive will get in touch with you shortly. Thank you! Hathway Customer Support Team.
| |
Add a Comment | |
30%
Complaints
6929
Pending
0
Resolved
2007
View all 6929 Hathway reviews & complaints
+91 25 3252 0310
+91 11 6165 6655
+91 25 3252 0330
"Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
View all Hathway contact information
Post your Comment