Hathway — Broadband - no refund since oct 2014

Address:Bangalore, Karnataka, 560078
Website:www.hathway.com

Paid for the connection on 14 Oct 2014 but the connection stopped working within three days due to some issues. They promised to look into it and fix it soon, but did not respond till December. By then, we had already got an alternate connection as it was urgent and required for an exam in November. They called us mid december saying the issue has been fixed, however we said that there was no requirement of the connection and asked us to refund the amount of Rs 3000. They have agreed over multiple phone calls and emails but have not heard back from them yet. It has been a three month ordeal now which does not seem to end.
Was this information helpful?
No (0)
Yes (0)
Hathway customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hathway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    6929
    Pending
    0
    Resolved
    2007
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information