Hathway Broadband Services Hyderabad — I paid for one year service. they activated 6 months service. and they are not giving remaining six months service to me.

Address:

moosapet, anjaneyanagar, Hyderabad, Telangana

I paid for one year service RS. 5650 for hathway broadband services on 28/July/2018.After six months they send me message regarding deactivation. and my account deactivated. I am not getting an internet since two weeks on wards. I raised a complaint regarding this in hathway on 12-Feb-2019. They accepted that they activated wrong plan i.e for six months and i ask them to activate the right plan. They are not doing that. I am calling every day since two weeks on wards, everyday they are saying your issue will be resolved in 24 hours. Some times they forward the call to billing department, those will say that the issue resolve in two mins, some times call will be disconnected in the middle without giving any answer. My hathway account number: [protected]. ticket number raised on 12-FEB-2019: 02012019w905265.