Hathway Broadband — slow speed issue is not resolving for past few months

Address:

7/8 TNHB LIG Flats Sholinganallur, Chennai, Tamil Nadu, 600119

Hi team,

I have complaints multiple times to hathway but they are not resolving speed issue and taking money for high speed internet. Every time they give false reason that go near to router and computer driver is not updated etc.
Sometime they do not resolve the issue and close the ticket without informing. Temporarily they will resolve the issue to close the ticket and then after few hours or next day again issue will arise. Could you please help. Thanks

Accno-[protected]

Regards,
Deepak