[Resolved]  Hathway Cable & Datacom — [protected]

Address:Hyderabad, Andhra Pradesh, 500044

We had a prepaid hathway connection in[protected]. We stopped using it since last yr and. Also informed the hathway person to collect the modem whenever they want.. No one turned up. I kept receiving calls for renewal which i repeatedly denied... May be 30 or more times in 6 months.. After 1 yr i receive a legal notice to pay 850 odd rupees, i thought it must be the last bill which we forgot although i was sure it was prepaid account and i paid online... Now new bills for oct and nov 2018 are generated and sent on mail... I don't understand this.. We haven't used the net since almost 1 1/2. Yr.. Changed to jio connection too still bills are generated. This time we are not going to pay a single rupee and will challenge in consumer court if further annoyed
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Dec 7, 2018
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Nov 05, 2018
Hathway Customer Care's response
Dear Deepthi Naredla,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband
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