Hathway Cable & Datacom — 3+1 month offer not rewarded

sam911x

from Indore, Madhya Pradesh

Address:

Indore, Madhya Pradesh, 452010

Hi sir/madam,

I have received a message on 15th july 2019 that renew today and get 30 days free, so i renewed and talked to your customer care about this offer and they told me to renew the connection and you will get 30 days free but i have not received this offer yet, also raised multiple complaints but getting no reply please help.

Thank you
Customer id. [protected]
Saurabh mishra

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Hathway customer support has been notified about the posted complaint.

Jul 24, 2019

Updated by sam911x any update? cause haven't got a call from your team

Jul 27, 2019

Updated by sam911x Ticket No. Created Date Status Call Type Call Area Category CategorySub

23072019W[protected]Jul-2019 In-progress CC Billing Complaint Offers Renewal Offer not honored

This is my request number which was raised on 23rd july 2019 can you please update on whats going on.

Jul 29, 2019

Updated by sam911x Request number 23072019W075766 closed without any notice or info and still they have not updated my plan expiry date.can you please check.