Hathway Cable & Datacom — Amount paid but connection not given

Address:	411036
Website:	www.hathway.com

I had contacted the person from hadapsar branch pune, his name is harshal. He took the payment rs. 2931 and not given any connection yet.
When i asked him he said he will give the connection in few minutes. This is happening from last 3 days. Sometimes nobody picks the call.

I want this to be resolved as soon as possible otherwise refund my amount.