[Resolved]  Hathway Cable & Datacom — annual subscription is big cheat on the customers

Address:

560040

Dear Hathway,

In January, 2018, I went for an annual subscription by paying advance money Rs. 14146 and now the same plan is available for Rs. 8388 which is 40% less than what I had paid in January, 2018. On discussing about this to Hathway local team via email, they say that they can't migrate my plan to the new plan which cost less than what it is currently now. Also, I requested them to cancel the plan for which they said that there won't be any refund. This is like cheating the customer, why should the customer pay for higher amount when the same is available for lesser price from the same vendor.

Although the promised speed of 50Mbps was never given but still I didn't complain even when other Internet vendors like BSNL are giving 100Mbps at much less price.

I have decided to back off from internet vendor which cheats its customers this way after my subscription gets over and also would request my friends to back out from the Hathway going further.

I was really marketing Hathway to my friends to go for internet connection but now I don't feel like doing it as there is no trust.

Thanks,
--Rohit
Hathway Account No : [protected]