Hathway Cable & Datacom — arrogant sales, dnd is not obeyed, no response to complaints, not refunding amount

Address:

Chennai, Tamil Nadu, 600119

Connect number: [protected]
Reference number for escalation complaints: 04092018w115284

1. Arrogant sales and customer agents, disturbs all day with calls. Getting 10s of promotion calls everyday
2. Multiple request for dnd, but no use!
3. Customer care agents and escalation team will put call on hold for an hour and disconnect the call without responding
4. Request to remove a box from home some 6 months back, no help till today
5. For multiple complaints same complaint number is been issued, not sure if complaints are being lodged.
6. Connection return request not processed
7. Money not refunded
8. Unauthorised people accessing home for the box kept in home, without even getting appropriate permission
9. Paid money for 30 days connection, which means if connection is down from hathway, they need to extend it. But they never did even after multiple complaints. Litreally arrogant customer care