[Resolved]  Hathway Cable & Datacom — asking to clear payment even after I discontinued services an year back.

Address:

Hyderabad, Andhra Pradesh, 500035

Hi,

I used hathway internet 1 year back which is a postpaid connection. I requested to disconnect the service while i was facing lot of connectivity issues. However no response from hathway. So i requested to close the connection and they said ok. However i keep on receiving bills every month over email and every month i raised a support case over email and there was no reponse from them. Finally i got a message as below today:

Legal notice has been sent to user xxxxxxxxx for hathway broadband a/c no.[protected] plz pay immediately rs9031.56 to avoid further legal action. For any query cont legal team [protected], [protected]

Why should i pay the amount if i had not used the service at all. Also these people did not call initial months and calling now after raising bill which are more than rs. 10000 +. I complained to stop connection and it was the failure of hathway support to stop connection irrespective of multiple reminders to stop connection and hathway send the legal notice to me now?. I had proofs of all emails in my mail box which i had requested to stop the connection. I am not ready to pay amount as i had not used the service.