Hathway Cable & Datacom — bad customer support | |||||
Hi folks, My name is aditya sundaraneedi and my registered mobile number is [protected]. I was cheated by hathway customer service executive who called me during renewal of my 6 months package. She offers me 6+1 month and tv connection with my net service. I was ok with the offer and recharged my account. The twist is no offer was given to me, i got to know this when i asked for the tv connection details. Finally after giving 3 complaints i got a call from back end team and asked about my issue. After getting all the details like which number i got the call from and which time and all. He asked me if i have a recording. Unfortunately that day passed more than a week where my recording got flushed. After hearing to it he told he will get back to u and did not call back resolved my ticket saying not eligible. After this i gave complain for more than 2 times which ticket automatically resolved no one contacted me Was this information helpful? | |||||
Hathway customer support has been notified about the posted complaint. | |||||
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30%
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6929
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Resolved
2007
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"Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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