Hathway Cable & Datacom — behaviour and work ethics of cable operator

Address:

Hyderabad, Telangana, 500027

The cable operator of kachiguda, hyderabad, telengana - 500027 area, is very irresponsible. Whenever we try to contact him for any query or issue his phone is always switched off. I hope not only me, but all the people having hathway in this area will have this complaint.
I guess he works somewhere else parallel to this job of his, which is not at all professional. And whenever somewhere in the evening of the day, the call gets connected, he says my phone was on only. Never accepts his mistake.
His answer to any complaint against him is, “if you have problem with me, you can take dish tv services”. My question is, whether he is working for hathway or dish tv? The way he talks is not at all professional & also responds in a worst behaviour.
I tried to raise complaint against him multiple times through customer care service and asked them to replace the cable operator of this area, but they do not take it seriously.
I dont know, if writing this will help for a solution. If not please forward this from where we can get the solution.

Cable operator number - [protected].

Below im attaching the screenshots from my call logs, where in i kept calling him from morning, but when he finally received the call and said the same thing, that, “if you have any problem with me, take dish tv. Dont disturb me again and again”.