[Resolved] Hathway Cable & Datacom — billing issue

Sadeesh Narendran

from Chennai, Tamil Nadu

Address:

560016

Hi,

Hi, i have paid my oct month bill but still im not able to see the details and my connection is disabled. I have raised a complaint thru hathway portal

Docket id: 04102018g636819

My account number: [protected]

There is no response from hathway portal. Tried calling hathway bangalore customer care number[protected], no one is responding.

Since 4th october i had been isolated without any response from hathway.

Atleast the service provider can provide an interim updated, but seems to be they are least bothered.

Sadeesh n

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Nov 26, 2018

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2018

Hathway Customer Care's response Dear Sadeesh Narendran,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband

Oct 10, 2018

Updated by Sadeesh Narendran Hi, I haven't received any call nor the customer help desk[protected] is picking my call.

Oct 15, 2018

Updated by Sadeesh Narendran Its been 10 days since I lost my connection and 12 days since raising payment issue. Still there seems to be no clue on my complaint.

Sadeesh N