[Resolved]  Hathway Cable & Datacom — broadband

Address:Chennai, Tamil Nadu

There is no internet connection from yesterday afternoon 12 p. M. Now the time is 7 p. M. It has been about 31 hours now. I have registered the complaint in their app. There was not proper response. I called them today morning they said they will sort out the problem by evening. But they havrn't done that. Last month i had the same problem i called the man who is assigned to our area. He haven't attended my call for about 12 hours. At last i called from another number he attended the phone call and said he will sort out the problem soon. After so many calls the problem was removed after 16 hours. These people's calls us to pay the bill even before a week of due date. They will be continuously calling us every day till we pay the bill. These people shows much interest in getting the money only. They didn't show even 10% of interest in resolving the customer issues. I am fed up. I am thinking of returning this connection.
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Dec 5, 2018
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2018
Hathway Customer Care's response
Dear Abcdzxcv12345678,

We apologize for the inconvenience. Please share your Hathway account number and location. We’ll get back to you.

Regards,
Hathway Broadband
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    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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