[Resolved] Hathway Cable & Datacom — broadband connection

isairamm

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600001

I was promised for a wifi router with dual band and the respective amount is also paid for the same, but they have not sent the router to me, whenever i call them they said they will do it in 2 days and pattern is followed across for 4 months till now and i still have not received it

They are giving very false promise and take orders but never respond. Please make sure they arrange for the router and get back

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Dec 3, 2018

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2018

Hathway Customer Care's response Dear isairamm,

We apologize for the inconvenience. Please share your Hathway account number and location. We’ll get back to you.

Regards,
Hathway Broadband

Dec 04, 2018

Updated by isairamm The necessary complaint has been addressed by the Hathway team