[Resolved] Hathway Cable & Datacom — broadband connection

Swapnil Waghmare

from Pune, Maharashtra

Address:	411060
Website:	www.hathway.com

After making payment to renew the service the services were still not activated due to my connection port was given to someone else without my knowledge. After making numerous complaints they finally restored the services after 5 days and was promised that services will be extended for the number of days it was not activated. After which it's still not extended and customer service is of no help. I have all the call recording and screenshot of complaint raised and no action being taken and false information provided.

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Feb 21, 2019

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

Jan 21, 2019

Hathway Customer Care's response Dear Swapnil Waghmare,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband

Feb 09, 2019

Updated by Swapnil Waghmare I still have not received any resolution and I am taking this matter to the court.