Hathway Cable & Datacom — Broadband connection has not been activated 5 days from the date of payment

Address:	Mumbai City, Maharashtra, 400080
Website:	Www.hathway.com

I made payments for reactivation of my broadband account 5 days back and my account still hasnt been reactivated. I've called them several times and all they do is register a complaint and tell me that it will be resolved in 4 hours, which hasnt happened yet. Even talked to the manager and he had the same response for me. Everytime i call they keep my call on hold to check and take a very long time and its not a toll free number so i get charged a lot for the call as well. They are not refunding my money as well saying that its againt policy. So basically they took my money and are not providing me with the service that they are suppose to, which is a fraud. Everytime i call i get a message that complaint registered and then i get a message that your complaint has been closed. This is all the response i get from them.