[Resolved] Hathway Cable & Datacom — broadband data

Jkat

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400062
Website:	Hathaway

Hathaway broadband services promised me 50mbps speed but the speed never crosses 10mbps whereas i’ve specifically paid for high speeds, plus since a few days internet hasn’t been working and i generated complaints which haven’t been solved.
I paid them 3100 for three months for unlimited high speed internet. Even after filing complaints i got complaint resolved messages without anyone visiting my place. Very disappointed and traumatic experience. I’m highly disappointed and harassed.

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Oct 7, 2018

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2018

Hathway Customer Care's response Dear rajrekha05,

We apologize for the inconvenience. Please share your Hathway account number and location. We’ll get back to you.

Regards,
Hathway Broadband

Verified Support

Aug 29, 2018

Hathway Customer Care's response Dear Jkat,

We apologize for the inconvenience. Please share your Hathway account number and location. We’ll get back to you.

Regards,
Hathway Broadband