Hathway Cable & Datacom — broadband is disconnected before the due date

Pravz24

Address:

Hathway - Bangalore

With absolute disappointment i am drafting this mail

With 7 tickets where customer care is more conserved with closing the tickets than resolving
Multiple phone conversations with customer care
And multiple email exchanges - i have am not no success to get my internet activated,

Each conversation with the customer care has ended up bad and frustration with false promises

As i stay without the connecting during this time of work from situation, this is really affecting my work.

Please do the needful

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Hathway customer support has been notified about the posted complaint.

Apr 21, 2020

Updated by Pravz24 I would have sent at least over 12 emails // reminders and 12+ calls and i dont seem to get a way thru in activating my connection

Unprofessional and irresponsibility is what is been soon in each of the conversations with increase in frustration level for each call with the customer care

Hathway doesn't seem to bother anymore - What a shame !!!

Worst customer service and service provider i have come across

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Comments

Pravz24

I would have sent at least over 12 emails // reminders and 12+ calls and i dont seem to get a way thru in activating my connection

Unprofessional and irresponsibility is what is been soon in each of the conversations with increase in frustration level for each call with the customer care

Hathway doesn't seem to bother anymore - What a shame !!!

Worst customer service and service provider i have come across