Hathway Cable & Datacom — cable not working

Address:

560048

Hi

Below are my details. We selected a la carte channels and paid for it. It's been 2 days we are not able to view those channels. We can only see the free channels.

Pls rectify the issue at the earliest.

The payment transaction id:
Hat6315913f97b5d (14th feb 2019)

Account no:
[protected]

Vc no:[protected]

14th feb 2019, 12:20 am
Transaction id:
Hat6315913f97b5d

Regards;
Lakshmi