Hathway Cable & Datacom — cable operator of hathway in gwalior is not responding about cable selection

Address:

82-kherapati colonym gwalior, Gwalior, Madhya Pradesh, 474002

I have cable connection of hathway k tv oom sai drishti network, gwalior.
In the month of february-2019, he has not provided tv channel as per our request given in form, and also chrge more monet. Also when we contected him through phone to change the plan in march-2019m he is not responding.
Name - manish khandelwal, 82-kherapati colony, gwalior-474009
Moile-[protected]