Hathway Cable & Datacom — Cancel subscription

Address:	560076
Website:	www.hathway.com

I want to cancel my subscription on hathway, i've been looking through the site but theres no place i've seen where i can cancel my subscription. Ive raised ticket but they just get closed with no form of communication that its been resolved or my subscription cancelled. I will need confirmation of cancellation.

Needless to say i'm cancelling subscription and moving to act because the connection quality is hopeless and service is almost non - existant.
Account number: [protected]